Crystal Cruises Website Review & Ratings + Crystal Cruises Coupons
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Crystal Cruises Website Review & Ratings + Crystal Cruises Coupons

Crystal Cruises : Products & Services is a privately owned company. Crystal Cruise Lines or also commonly known as Crystal Cruises is Japanese luxury cruise line and very popular with its two medium sized, high end ships, Crystal Symphony and Crystal Serenity. It has special offer cruises, shore excursion finder, theme cruises, and trip insurance cruise protection program.

Crystal Cruises : Company Background is a subsidiary the large Japanese shipping company Nippon Yusen Kaisha. Crystal Cruises Line or popularly known as Crystal Cruises is a luxury cruise line founded in 1988. It is known for its 2 medium sized but high end luxury ships, Crystal Symphony and the Crystal Serenity. This Luxury line is headquartered at 2049 Century Park East Suite 1400 Los Angeles, CA 90067. It has been in the business for more than 20 years now.

Crystal Cruises : Customer Feedback & Reviews

There were a number of very good comments pointing the strengths of its services and amenities offered. But, there also some unhappy customers who were maybe unnoticed but were on board and perhaps overlooked by the staff and crew of this luxury ships. There was the customer who complained that during the embarkation, no crews were there to greet them on board. She also added the deck 6 was full of smoke. There was this other customer saying that she had a good experience with the tours but she had problems with the crew. Their butler showed up an hour late, they requested bottled water but he showed with only four bottles as he said others needs water too. The food was good but as they asked some of the service crew they said that they were not happy with crystal's decision of an all inclusive cruise which made their staff overloaded. Amenities on board were just minor problems as they can be fixed, but when you have complaints on the staff and crew I think it is another story a more detail and sit down talk and discussion is needed in order to resolve the problem.

Crystal Cruises : Business Credibility & Trustworthiness is an accredited member of the Bette Business Bureau since 02/15/1992. It received an A+ rating and received only 1 complaint on its customer product / service over the past 3 years which was closed in the last 12 months. This company was featured in Luxury Daily in May 11, 2012. Readers of Condé Nast Traveler has voted the line as the “Best Large-ship Cruise line for 16 years, readers of Travel + Leisure also voted Crystal Cruises as the “World’s Best” for 16 consecutive years. These were just few of the awards received by this cruise ship other awards can be seen on its website.

Crystal Cruises : Website Popularity & Google Ranking according to the 3 month traffic data of is ranked # 171,524 globally. This website has been online for 16 years. 60% of its visitors are from the US where it ranked #39,708 it is also popular in the Nerthlands where it ranked # 32,209. Google ranked this website 6/10. According to the data gathered by, this website has 41,671 unique visitors and is ranked #42,825 by UVS.

Crystal Cruises : Social Media Presence currently has an official Facebook fanpage account with 13,280 likes and 556 are talking about this. On its official twitter account it has 8,454 followers with 29 tweets, and 2026 are following this. It also has an account on it has more than 15 videos uploaded with 126 subscribers and 14,006 total views at this time.

Crystal Cruises : Website Security & Safety according to Google’s diagnostic page is currently not listed among suspicious website. Of the 5 pages tested on this website, none has resulted in malicious software being downloaded and installed without user consent. It was last visited by Google in01/12/2013 and suspicious content was never found on this website over the past 90 days. This website is hosted in 1 network including AS7397 (DIGILINK). Over the past 90 days this website did not act as a link to infect other websites and this website has not hosted any malicious software over the past 90 days.

Crystal Cruises : Pricing & Packages offers an all-inclusive cruise for 2 at the price one person prices start at $1,470. Air-add on are also available starting at $750 for over 90 US and Canadian getaways. You can also book 180 days ahead of your sailing and get an additional 2.5% savings. Plus kid could get to sail for free on selected all inclusive Europe cruises. Generally, package prices are higher than its competitors.

Crystal Cruises : Shipping Rates & Policies

Shipping does not apply to this company.

Crystal Cruises : Payment Methods Accepted accepts payments made through all major credit cards such as Visa / Master Card, Diners Club and JCB credit cards. It also accepts traveler’s checks and personal checks provided payments are made before the embarkation. Payments on board shall be all made in cash basis. Other alternative payment options like PayPal, EbillMe, BillMeLater, EFT, QPass, etc are not accepted.

Crystal Cruises : Returns, Refunds & Exchange Policy

If cancellations are made more than 75 days prior to departure, a full refund will be given provided that you called its main office or you have sent a written notice for cancellation or a downgrade of accommodation request. For the down grade of accommodation, only the difference between the original and downgrade category will be refunded. For cancellations made 45-75 days prior to departure date, a 10% of the total fare will be charged and 10% of the difference in category in cases of downgrade. For cancellation and downgrades made 15-44 days prior to departure, a 50% of the total fare charge shall apply. For 14 days or less no refunds will be given.

Crystal Cruises : Product images & screenshots
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